Friday, June 28, 2019

15A- Figuring Out Buyer Behavior Pt. 2


Interview #1- In my quest to understand the demographics of my idea more I lined up 3 more interviews with people who could not cook but were looking for ways to learn. The first person I talked to was Lilyana P. a junior computer science major who does not know how to cook but wants to learn. After the interview started, I explained the concept of my idea and everything that is included with the cooking class. Then I asked my first question which was “So say you’re learning how to cook, and you have a selection of options that will teach you. What are the factors that will influence your choice of product and what are some alternatives you have looked at?”. After some deliberation, she responded with “The only thing I am looking for really is a way to learn to cook so if the option I chose can show me how to cook in a clear and concise way that’s all that really matters to me.” As for the alternatives she has looked at so far, she said she was going to use YouTube cooking recipes until she realized that they made the work look easier than it actually was going to be. She elaborated that originally, she wanted to learn how to cook through YouTube because it was free and she could do it from home, but she felt she didn’t actually learn how to cook, she was just watching another person cook. The second question I asked was “Would you rather have the way you learn how to cook be online or hands on, and how would you pay for it?” She said, “I wouldn’t mind either as long as it keeps me interested, and I would probably use my debit card to pay.”. The final question I asked was “What lets you know that your purchase was a good decision on your part?”, and she told me that as long as the product she purchased fulfilled the need she bought it for then she would say it was a good purchase.

Interview #2- The second person I interviewed was Sristina B. who is a junior psychology major that is also looking for a way to learn how to cook. I started out the interview explaining what my cooking class was and what it offered. After I asked the first question (So say you’re learning how to cook, and you have a selection of options that will teach you. What are the factors that will influence your choice of product and what are some alternatives you have looked at?) Sristina said, “The number one factor that matters to me is the recipes that I learn, if the recipes are delicious and easy then I stick with that alternative.” When I asked what alternatives to learn how to cook she had explored she said that she went to a cooking class in a culinary store called Sur La Table in South Florida but she felt that she was not learning just going through the motions also the amount of time she spent cooking the meal herself was minimal. Next, I asked the second question (Would you rather have the way you learn how to cook be online or hands on, and how would you pay for it?) and she immediately said that she was a more hands-on person. “If I don’t actually do the cooking myself how am I going to learn how to cook in general? I don’t think I am actually even retaining the info.” She also said that if the product cost less than 10 dollars, she would pay cash but above 10 dollars she would use her debit card. I then asked Sristina the last question (What lets you know that your purchase was a good decision on your part?) to which she answered “I feel like a purchase was a good purchase to me if it was something that lets me invest in myself. If its something that adds a bit more enjoyment in my life, then to me, it’s a good purchase.”

Interview #3- After two interviews I felt as if I was getting closer to understanding what my customers would be looking for. I also understood the concepts I was talking about and the questions I was asking were helping me formulate my conclusion. The last person I spoke to was Valentina L. A junior and sociology major here a UF who also wants to learn how to cook. First, I explained what my cooking class was, what we offered and the information I was trying to collect. I then asked my first question and Valentina said that “The factors that I would be looking for are entertainment value, and the amount of content matches the price I am paying.” We then talked about the alternatives she has used in order to learn how to cook and she said that she had actually visited the culinary club here at UF. She said that she was underwhelmed because they handed them papers with what they were eating and the ingredients, but she never touched a cooking material at all. Next, I asked the second question she then said “Online or in person doesn’t really matter to me as long as the product shows me the proper way to cook and actually explains how to do the actions they show then I would not mind paying for a cooking class.” In order to pay Valentina said that she would use her credit card in order to build her credit. I asked Valentina the last question and she responded with “I know a purchase was a right decision if I can share it with the people I care about, the ability to cook would be something I could share with all of my friends and family to me that would be a good purchase.”

Conclusion- Overall this assignment gave me priceless knowledge that will help cultivate my idea even more. This set of interviews showed me that a personal push will always get people cooking but, in order to get more people to join my idea, I have to relate that personal idea to other people. Because when people have that connection it makes your idea more relatable to them. Also, I learned that the quality of the teaching will be a large factor in how people react to the product.

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